Refund & Return policy

At His Vogue, we want you to be fully satisfied with your purchase. If you are not happy with your order, we offer refunds and exchanges under the following conditions:

1. Eligibility for Returns

Items must be returned within 14 days of delivery.

Items must be unused, unworn, and in their original packaging.

Proof of purchase (order confirmation or receipt) is required.

Certain items, such as personalized products, earrings (for hygiene reasons), or clearance items, are non-returnable.

2. Refunds

Once we receive and inspect your return, we will notify you of approval or rejection.

Approved refunds will be issued to your original method of payment within 5–10 business days.

Shipping costs are non-refundable. Customers are responsible for return shipping unless the product arrived damaged or incorrect.

3. Exchanges

If you need a different size, color, or replacement item, we are happy to process an exchange (subject to availability).

Exchanges must meet the same return conditions as above.

4. Damaged or Incorrect Items

If you receive a defective or wrong item, please contact us immediately at info@hisvogue.store
with photos of the product. We will arrange a replacement or full refund at no additional cost.

5. How to Start a Return

To initiate a return or exchange:

Email us at info@hisvogue.store
with your order details.

We will provide instructions and a return shipping address.

Once your return is received and inspected, we will process your refund or exchange.

6. Late or Missing Refunds

If you haven’t received your refund after 10 business days, check with your bank or credit card provider.

If the issue persists, contact us at info@hisvogue.store
.